Opening Hours
Monday 9am – 7pm
Tuesday 9am – 7pm
Wednesday 9am – 7.30pm
Thursday 9am – 7.30pm
Friday 9am – 7pm
Saturday 9am – 5pm
Sunday 10am - 5pm
your spa experience
Our goal is to design treatments to bring you back into balance; results - oriented therapies using nurturing, high-touch approaches and unique sensory experiences. Our therapists are caring and attentive professionals committed to fulfulling your every need. Here is some information to help you make the most of your time with us.
Appointment Policy
Please book appointments in advance to receive your preferred date, time and therapist. Credit card details may be required at the time of booking to secure your appointment. We may also contact you prior to your treatment to confirm your appointment time. Please call to find a time that suits, as well as information on location and parking.
Cancellation Policy
We understand that sometimes you need to change your schedule. Clients who wish to change or cancel an appointment are requested to provide 24 hours notice or a 50% cancellation fee will be charged to your credit card.
Spa Etiquette
We ask that you arrive 15 minutes prior to your treatment. This allows you time to check in, enjoy a cup of herbal tea, fill out or update your personal profile and relax. Please ensure that you arrive on time so that we can provide your complete treatment and avoid inconvenience to other clients. Treatment time is approximate and will include a consultation with your therapist as well as homecare recommendations and self-care rituals to continue your experience and results at home.
Your Comfort
Your therapist will advise which clothes to leave on and maintain your privacy at all times. Never hesitate to tell your therapist if you are uncomfortable for any reason. Please respect the quiet and privacy of other clients by turning off your mobile phone and by making child care arrangements for appointments.
Your Treatment Needs
For your maximum safety and comfort, please let us know if you are under the care of a doctor or alternative practitioner. In particular, please inform us if you are pregnant or have any allergies or health conditions so we can adapt the treatment to your needs. All treatments are suitable for men and women. Aveda treatments are customised to suit your individual needs. As these will vary from visit to visit, be aware that your treatment will differ also.
Client Loyalty Programme
If you would like to join our client loyalty programme, please let us know when booking your next appointment.
Payment Options
We accept cash, EFTPOS, Mastercard, Visa and American Express.
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